TRUSTED BY
RESULTS IN NUMBERS
1st ROI focused Loyalty partner
We focus on driving your business goals through loyalty activities. We are able to take over the complete spectrum of loyalty activities - from strategy development and technical integration to legal support and security.
+
120
loyalty experts on board
+
1 686 552
monthly recipients of push notification sent in the loyalty programs we run
Up to 52%
incremental growth in sales through loyalty activities driven for our clients
+ 132 000
loyalty creatives delivered (graphics, banners, e-mail layouts, SMSes and more)
3X
faster implementation than developing loyalty program in-house
Up to 35%
increase in total sales for retail customers over a 5-year cooperation period
+ 288
loyalty websites created for promotions, customer activations and lotteries
+ 50
customer activation campaigns conducted
Tailored cooperation models
Success Fee Model
We'll work closely with you to design and implement a tailored loyalty program. Our team of experts will leverage their deep understanding of customer behaviour, industry trends, and proven strategies to create a program that drives customer engagement, retention, and increased spending. Our fee is tied to the program's success, ensuring alignment with your business goals.
Business Support on Demand Model
A model in which we support you with our resources and expertise in a specific case (e.g. temporary customer activation or lottery) or long-term cooperation (supplementing a replacement in your loyalty team). We can take over the multitude of tasks related to handling promotions, returns, complaints or fraud - from creations to running full communication on in multichannel.
Loyalty Experts Team Augmentation Model
Looking to bolster your in-house loyalty team? By augmenting your team with our expertise, you can accelerate program development, enhance customer engagement, and drive long-term business growth. Our experts can also help you stay up-to-date with the latest loyalty trends and best practices, ensuring that your program remains competitive and effective.
CASE STUDIES
See our work
Decathlon
Long-term support in optimizing loyalty programs, advanced customer analytics and tailored communication on local markets. Business case awarded at the EMMA and Golden Arrow.
SUCCESFULLY COMPLETED LOCAL CAMPAIGNS
ENGAGEMENT OF DECATHLON ACTIVE LOYALTY PROGRAM
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S.C. Johnson
Driving engagement for a multi-brand global FMCG company. S.C. Johnson's continuous support in organizing customer activations.
increase in sales in selected activations
customers reach
IKEA Family
Utilizing machine learning for precise targeting, IKEA saw a 4x increase in purchase likelihood among its most engaged loyalty members. The business case was recognized in the Golden Arrow competition.
ADDITIONAL INCREASE IN COMPANY TURNOVER IN POLAND
INCREASE CTR WITHIN DIGITAL CAMPAIGNS
We Work Like An
In House Team
AUGMENT YOUR TEAM WITH OUR LOYALTY COMPETENCES
There’s no need to wonder whether to build loyalty competences in-house or outsource the work.
We offer a comprehensive loyalty management service that's as flexible as an internal team. From strategy to execution, we've got you covered. Whether you need help with specific challenges or a complete overhaul, we'll provide the expertise and support your organization needs.
TESTIMONIALS
What our clients say
I highly recommend Loyalty Point as a strategic business partner. Whether analyzing industry dynamics or addressing complex challenges, their team consistently delivers practical and well-founded solutions.
Senior Marketing Manager
Vision Express
Loyalty Point has a solid knowledge to successfully overcome challenges ahead and has a decent technical infrastructure to fulfill high satisfaction of our Customers. On top of this are values like trust, engagement and kindness that make achieving ambitious goals achievable.
Digital Director
Lagardère Travel Retail
Working with Loyalty Point combines strategic insight with technological precision. Their team has a deep understanding of market needs, delivering innovative solutions that truly enhance customer engagement. Professionalism, flexibility, and efficiency set them apart as a reliable partner in loyalty program management.
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Loyalty & Customer Data Director
EPP-Poland
We are very pleased with the results of our cooperation. We especially appreciate the multitasking nature of the team - despite implementing several projects at the same time, complex promotional mechanisms were always ready on time.
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Head of Loyalty & CRM
Decathlon
Loyalty Point consistently supports us in navigating various challenges, offering constant, professional and reliable support and tailored solutions that align perfectly with our business needs and capabilities.
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E-commerce, Marketing and Omnichannel Director
Rainbow
Loyalty Point has demonstrated a deep understanding of our needs and knowledge of the fashion market. The recommended loyalty strategy, based on an analysis of our customers' behaviour, addresses both their needs and the challenges facing our business.
Marketing Director
Big Star
We are pleased with our cooperation. The Loyalty Point team is professional, responsive and dedicated to understanding unique needs. Their insights and solutions have provided a fresh perspective on loyalty management, leading to measurable improvements in customer loyalty metrics.
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Loyalty and Customer Value Manager
G2A
Working with Loyalty Point has been a great experience. They delivered a predictive model that truly reflected our business needs, provided flawless API integration with Google Cloud, and ensured excellent ongoing support. Their proactive approach, strong technical skills, and seamless cooperation with our data team make them a highly recommended partner.
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Sales Data Manager
Orbico
RECOGNITIONS
Awarded at
We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events
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LOYALTY DRIVE ENTERPRISE
Get access to single source of Loyalty data
Based on numerous implementations of loyalty programs and integrations with sales systems, martech tools, and databases, we have developed a flexible solution that we can quickly adapt to specific needs. Get insights powered by artificial intelligence.
Resources
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Talk to
an Expert
SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US