TRUSTED BY
LET US RUN A WINNING PROGRAM FOR YOU
A Holistic Approach To Loyalty
Implementation
Organizational Preparation for Change
Ensure whole organization understand the new loyalty program and all employees their roles in its implementation. Address potential resistance to change and develop strategies to foster employee acceptance and buy-in.
Legal Aspects
Ensure compliance with relevant data protection regulations and obtain necessary customer consent for data collection and usage. Review existing contracts with suppliers, partners, and vendors to identify any potential conflicts or adjustments required for the new loyalty program.
Cash and Sales Systems
Modification existing payment and sales systems to accommodate the new loyalty program features, such as points accrual, redemption, and tracking. Implement robust security measures to protect customer data and prevent fraud or unauthorized access to the loyalty program
Marketing Automation Tools
Integrate the loyalty program with current or new marketing automation tools to enable personalized communication, targeted promotions, and automated rewards distribution. Utilize marketing automation tools to analyze customer data and identify trends, preferences, and opportunities for optimization.
Customer Relationship Management (CRM) Systems
Integrate the loyalty program with the CRM system or let us implement the new one to track customer interactions, preferences, and engagement levels. Use the loyalty program data to enrich customer profiles and provide more personalized experiences.
Supply Chain and Inventory Management
Use loyalty program data to improve demand forecasting and optimize inventory levels. Coordinate loyalty program promotions with supply chain and inventory management to ensure adequate product availability.
Customer Service
Train customer service representatives on the new loyalty program features and how to address customer inquiries and issues effectively. Expand customer support channels, such as live chat, email, and social media, to provide timely assistance and resolve customer concerns.
IT Infrastructure
Ensure with our experts that your IT infrastructure can handle the increased workload and data volume associated with the loyalty program. Implement robust security measures to protect the loyalty program database and prevent data breaches.
We Work Like An
In House Team
AUGMENT YOUR TEAM WITH OUR LOYALTY COMPETENCES
Selected project ideas will be transformed into formal RFPs, outlining clear specifications and deliverables.
Note that the community only submits ideas for review and currently there is no community voting platform. The submission, selection process, and funding are solely managed by the Injective Foundation.
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Get a clear view on performance of your Loyalty Program
WE PROVIDE STRATEGIC SUPPORT IN LOYALTY TOOLSET IMPLEMENTATION AND INTEGRATION
See clearly your customers' loyalty habits. We leverage cutting-edge data visualization tools and our expertise in SQL Server and Microsoft .NET to create compelling dashboards that highlight key program insights. As an IBM Business Partner, we can also integrate advanced analytics to further refine your loyalty program and unlock hidden customer trends
INTEGRATION
Loyalty Software support
We provide strategic support in using customer loyalty software.
We believe that even the best tool will fail without proper business logic before implementation. In addition to a holistic view of integration, our experts are able to prioritize and manage the propagation of changes to all connected systems.
LOYALTY DRIVE ENTERPRISE
Custom needs require custom software
Based on numerous implementations of loyalty programs and integrations with sales systems, martech tools, and databases, we have developed a flexible solution that we can quickly adapt to specific needs. Get insights powered by artificial intelligence.
TESTIMONIALS
What our clients say
“We take responsibility for the seamless integration by combining our loyalty expertise with technical proficiency. Let us implement a loyalty program that brings business results to your”
Loyalty Manager
I highly recommend Loyalty Point as a strategic business partner. Whether analyzing industry dynamics or addressing complex challenges, their team consistently delivers practical and well-founded solutions.
Senior Marketing Manager
Vision Express
Loyalty Point has a solid knowledge to successfully overcome challenges ahead and has a decent technical infrastructure to fulfill high satisfaction of our Customers. On top of this are values like trust, engagement and kindness that make achieving ambitious goals achievable.
Digital Director
Lagardère Travel Retail
Working with Loyalty Point combines strategic insight with technological precision. Their team has a deep understanding of market needs, delivering innovative solutions that truly enhance customer engagement. Professionalism, flexibility, and efficiency set them apart as a reliable partner in loyalty program management.
Loyalty & Customer Data Director
EPP-Poland
We are very pleased with the results of our cooperation. We especially appreciate the multitasking nature of the team - despite implementing several projects at the same time, complex promotional mechanisms were always ready on time.
Head of Loyalty & CRM
Decathlon
Loyalty Point consistently supports us in navigating various challenges, offering constant, professional and reliable support and tailored solutions that align perfectly with our business needs and capabilities.
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E-commerce, Marketing and Omnichannel Director
Rainbow
Loyalty Point has demonstrated a deep understanding of our needs and knowledge of the fashion market. The recommended loyalty strategy, based on an analysis of our customers' behaviour, addresses both their needs and the challenges facing our business.
Marketing Director
Big Star
We are pleased with our cooperation. The Loyalty Point team is professional, responsive and dedicated to understanding unique needs. Their insights and solutions have provided a fresh perspective on loyalty management, leading to measurable improvements in customer loyalty metrics.
Loyalty and Customer Value Manager
G2A
Working with Loyalty Point has been a great experience. They delivered a predictive model that truly reflected our business needs, provided flawless API integration with Google Cloud, and ensured excellent ongoing support. Their proactive approach, strong technical skills, and seamless cooperation with our data team make them a highly recommended partner.
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Sales Data Manager
Orbico
RECOGNITIONS
Awarded at
We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events
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Tailored cooperation models
Success Fee Model
We'll work closely with you to design and implement a tailored loyalty program. Our team of experts will leverage their deep understanding of customer behaviour, industry trends, and proven strategies to create a program that drives customer engagement, retention, and increased spending. Our fee is tied to the program's success, ensuring alignment with your business goals.
Business Support on Demand Model
A model in which we support you with our resources and expertise in a specific case (e.g. temporary customer activation or lottery) or long-term cooperation (supplementing a replacement in your loyalty team). We can take over the multitude of tasks related to handling promotions, returns, complaints or fraud - from creations to running full communication on in multichannel.
Loyalty Experts Team Augmentation Model
Looking to bolster your in-house loyalty team? By augmenting your team with our expertise, you can accelerate program development, enhance customer engagement, and drive long-term business growth. Our experts can also help you stay up-to-date with the latest loyalty trends and best practices, ensuring that your program remains competitive and effective.
Talk to
an Expert
SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US