Careers
The specialists are the greatest asset of the company. We are constantly developing, so we are looking for new people to join our team. Maybe we're waiting for you.
Project Manager/Account Manager (CRM & Loyalty Programs)
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About the role
We are looking for someone to join our teamas a Project Manager and be responsible for managing CRM projects andloyalty programs.
The main task in this role will be tolead and coordinate one of our key projects for a leading pet retail chain inLithuania and Estonia.
We are looking for someone who can managethe project from both an organizational and operational standpoint—monitoringthe schedule, collaborating with the client, and coordinating the activities ofinternal teams.
The role requires a high degree ofindependence in managing the project, while also involving dailycollaboration
and support from the agency’s specialist teams: analysts, IT, strategy, andcreative.
In addition to leading the main project, weare also looking for someone who is eager to support the team in ongoingproject activities, assisting with other initiatives carried out at theagency.
Your Responsibilities
In this role, you will:
- lead a CRM and loyalty program project for a client in the pet retail market
- coordinate the work of agency teams (analytics, IT, creative)
- manage the project schedule, scope of work, and project documentation
- work directly with the client and the project team
- analyze reports and data and support recommendations for further actions
- Monitor the project budget and billing matters
- report on project progress (weekly and monthly status updates)
- support the team in ongoing project activities for other initiatives
We are looking for someone who
- has at least 2–3 years of project management experience
- is comfortable working with clients, data, and technical teams
- can organize their work and manage multiple tasks simultaneously
- is self-reliant, meticulous, and accountable for the assigned project
- communicates very well in English (min. B2)
Knowledge of the following would also behelpful
- Excel and PowerPoint
- project management tools (e.g., Redmine, Teams)
An additionaladvantage would be
- experience with CRM projects or loyalty programs
- experience working with Agile methodologies
- using AI tools to support project work
What we offer
- competitive compensation commensurate with experience
- the opportunity to work on large-scale projects for international brands
- hybrid work
- development in the areas of CRM, data, and marketing technologies
- collaboration with an experienced team of specialists
- private health insurance (Luxmed)
- a Multisport card
- English lessons
- a chill room with gaming consoles
- Fruit Wednesdays and Sweet Fridays
Our Culture
We value and cultivate teamwork - everything we achieved is a result of teamwork, inspiration and confidence. It's simply worth it, and it pays off to work every day in a friendly atmosphere, supporting and developing your talents. We've tested it on ourselves.
Team of friendly professionals
We pride ourselves on building strong partnerships, providing expert support, and ensuring that every project is handled with care and professionalism. Our team consists of experienced professionals dedicated to delivering tailored loyalty solutions with a friendly, customer-focused approach.
RECOGNITIONS
Awarded at
We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events
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Code of Ethics
VALUES THAT GUIDE IS IN OUR EVERYDAY WORK
Honesty
and Responsibility
We reliably fulfil our promises and commitments, keep our word, present clear rules, act honestlyand abide by the law, to ensure that we do not disappoint our colleagues and customers.
Openness,
Respect and Trust
We communicate clearly, are open to new ideas, do not set barriers, and listen attentively.
Respect and trust
We respect and trust one another and are trustworthy.
Commitment and Excellence
We do our best to achieve the highest possible satisfaction, strive for excellence every day with passion and determination, try to maintain an advantage over competing companies, and are flexible and ready to work effectively in an ever-changing environment, in line with technological progress and the expectations of our customers.
Talk to
an Expert
SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US